An alpha innotec heat pump outdoor unit on grass beside a stone-clad house

Comparison · 2 picks

Aira vs BOXT (UK 2026): Finance + Guarantee vs Outright

By Rob Griffiths 8 min read

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An alpha innotec heat pump outdoor unit on a wall bracket below a window

Aira and BOXT are two of the largest installer-direct heat pump providers in the UK in 2026, and both sell the heat pump outright - you own it either way. The difference is what wraps around the sale. Aira offers zero-deposit finance over 5 or 10 years from 5.9% APR and an optional 15-Year Aira Guarantee that bundles servicing and repairs for £19.90/month after a free first year (Aira, October 2026). BOXT sells a fixed-price Vaillant install with optional finance, and servicing is arranged separately. This comparison covers the cost, the cover and what happens at house sale.

Earlier versions of this page described Aira as a subscription in which Aira owns the hardware. As of October 2026 Aira's UK pages do not offer that: Aira sells purchase plus finance, and the guarantee is the only optional monthly charge.

At a glance

All 2 options side by side.

An installer kneeling beside a new white air source heat pump outdoor unit, connecting its insulated pipework outside a pebble-dashed house BOXT (Outright + Finance) 4.3 / 5 A dark grey air source heat pump outdoor unit with a slatted front on slate chippings beside the timber-clad wall of a modern house at dusk Aira (Finance + Guarantee) 4.1 / 5
Price £8,500 -
Best for The right pick if you can fund the install (cash or 0% finance), you want to own the asset for resale value, you're confident managing service contracts yourself, and you want the lower total cost of ownership over 15 years. The right pick if you want long-term cover from one provider and a zero-deposit way to spread the cost, and you're staying in the property long enough for the guarantee to pay its way.
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The picks in detail

#1 Best overall

BOXT (× Vaillant) BOXT (Outright + Finance)

4.3 / 5
From £8,500
An installer kneeling beside a new white air source heat pump outdoor unit, connecting its insulated pipework outside a pebble-dashed house

Bottom line. The right pick if you can fund the install (cash or 0% finance), you want to own the asset for resale value, you're confident managing service contracts yourself, and you want the lower total cost of ownership over 15 years.

Pros

  • You own the heat pump outright after install, with no ongoing fees
  • Net cost after £7,500 BUS grant: typically £6,700-£10,300 for a standard 3-bed UK install (Vaillant aroTHERM plus)
  • BOXT 0% finance over 5 years brings monthly payments to ~£130-£200
  • Larger UK installer footprint and longer track record - BOXT has fitted 100,000+ heating systems
  • Standard manufacturer warranty applies (Vaillant typically 5-7 years parts + 5 years compressor)

Cons

  • Upfront capital required - either pay £6,700-£10,300 cash or qualify for the finance
  • Annual servicing not included - typically £150-£250/year through BOXT or third-party engineer
  • Repairs after warranty expiry are your cost (£300-£1,500 for typical out-of-warranty work)
  • BUS grant administration runs through BOXT but appears as a separate line on the install quote
  • You're responsible for replacement at end-of-life - typically £14,000-£17,000 for a fresh install in 15-20 years
#2

Aira (Finance + Guarantee)

4.1 / 5
A dark grey air source heat pump outdoor unit with a slatted front on slate chippings beside the timber-clad wall of a modern house at dusk

Bottom line. The right pick if you want long-term cover from one provider and a zero-deposit way to spread the cost, and you're staying in the property long enough for the guarantee to pay its way. Less compelling for buyers who can fund a cheaper install outright and arrange servicing themselves.

Pros

  • Zero-deposit finance over 5 or 10 years from 5.9% APR representative, with payments starting once the system is running (Aira, October 2026)
  • Servicing, repairs, parts and labour covered by the optional 15-Year Aira Guarantee - free for year one, then £19.90/month
  • Aira applies for the £7,500 BUS grant and deducts it from your invoice
  • You own the heat pump - it transfers with the house like any fixed heating system
  • Early repayment available on Aira finance

Cons

  • Finance adds cost: Aira's £8,200 example totals £9,489 over 5 years at 5.9% APR or £12,949 over 10 years at 9.9% APR (Aira, October 2026)
  • Keeping the 15-year cover costs £19.90/month from year two - about £3,343 over years 2-15
  • Locked in to Aira's own hardware and installer network - cannot shop the unit around
  • Quote-only pricing - no published price to benchmark before the home assessment
  • UK market entry is recent (2023) - smaller installer footprint than BOXT, longer wait times in some regions

What does the 15-year total cost actually look like?

The honest comparison models the full ownership horizon, not just the install cost. Aira publishes a representative example (typical 2-bed terrace, 6 kW Aira Heat Pump, £8,200 purchase price); the BOXT figures below are for a typical 3-bed UK semi, so read the two as orders of magnitude rather than like-for-like quotes.

Aira, paid up front: £8,200 + the guarantee at £19.90/month for years 2-15 (£3,343) = £11,543 over 15 years, including servicing, parts and labour while the guarantee runs.

Aira on finance: 5 years at 5.9% APR is £158.15/month (£9,489 in total); 10 years at 9.9% APR is £107.91/month (£12,949). Adding the guarantee gives £12,832 or £16,292 over 15 years (Aira, October 2026).

BOXT outright + finance: £8,500 post-grant install cost (£14,500 install − £7,500 BUS − £1,500 0% finance vs cash discount adjustment) + £200/year annual service × 15 = £11,500 + estimated £1,500 in repair costs over 15 years (~£100/year average) = £13,000 total over 15 years. As with Aira, you own the asset at year 15 with some residual value (£500-£1,500 in scrap + remaining warranty if any).

Paid up front, Aira's example comes out below BOXT's typical figure, but it is for a smaller home; on 10-year finance it costs more. The cash-flow profiles differ too: Aira on 10-year finance is about £128/month in years 2-10 (repayment plus guarantee) and £19.90/month in years 11-15, against BOXT's £140-£200/month for years 1-5 (during 0% finance) and ~£20/month equivalent (annual service + repair reserve) for years 6-15.

Does the BUS grant work the same way for both?

Both providers apply the £7,500 Boiler Upgrade Scheme grant to your quote:

BOXT: the grant appears as a discrete line on your install quote - £14,500 gross cost minus £7,500 BUS = £7,000 net cost (plus VAT relief). BOXT applies the grant on your behalf at the install stage; you see the deduction directly. If you finance the install, the finance amount is the net post-grant figure.

Aira: Aira applies for the grant on your behalf and deducts it from your invoice, so your quote already shows the post-grant price (Aira, October 2026).

Both routes use the grant the same way and pass its full value to you.

What happens when you sell the house?

Both routes leave you owning the heat pump, so it transfers with the house as a fixture.

BOXT outright: you own the heat pump. At house sale, it transfers with the house as a fixture. The remaining manufacturer warranty (typically 5-7 years for Vaillant) transfers to the new owner. The heat pump may add £2,000-£5,000 to the home's sale price as a documented MCS-certified efficient heating system.

Aira: the heat pump is also yours. Two things need settling at sale: any outstanding Aira finance, which is repaid under your credit agreement (early repayment is available), and the 15-Year Aira Guarantee, which has its own rules for transferring to a new owner. Check both before you commit if you might move within the guarantee's term.

Which route makes more sense for which household?

Pick Aira if: you want a single provider for survey, install and up to 15 years of cover, you'd rather spread the cost with no deposit, you expect to stay in the property long enough for the guarantee to pay its way, and you value the "no bill shock" servicing model.

Pick BOXT outright if: you have £6,000-£10,000 available (cash, 0% finance, or equity release), you want lower ongoing costs, you're confident managing service contracts and out-of-warranty repairs yourself, or you may sell the house within 10 years.

The choice is less about ownership - you own the heat pump either way - and more about how much long-term cover you want to buy and what interest rate you'll pay to spread the cost. Compare Aira's 5.9-9.9% APR with any 0% offer before deciding.

Frequently asked questions

Do I own an Aira heat pump?
Yes. Aira sells the heat pump as a purchase - paid up front or on finance - so the system is yours from installation, and Aira finance can be repaid early. The only optional ongoing charge is the 15-Year Aira Guarantee at £19.90/month after its free first year (Aira, October 2026).
What heat pump models do Aira and BOXT actually install?
Aira installs the Aira-branded heat pump (sourced from a European manufacturer, typically Nibe-derived). BOXT installs the Vaillant aroTHERM plus as its standard offering, with options for Mitsubishi or Daikin on specific quote requests. The hardware quality is broadly similar between the two routes - both are MCS-certified and qualify for the BUS grant. What differs is the finance and the cover around it.
Do I qualify for either if I currently rent?
Probably not as the primary occupant - both BUS-funded routes require homeownership or freeholder authorisation. Leaseholders can apply with freeholder consent for the installation work. Tenants typically can't apply directly; the landlord would need to commission the install. For owner-occupiers, both routes are open.
How does Aira handle a heat pump breakdown?
While the 15-Year Aira Guarantee is active - free in year one, then £19.90/month (Aira, October 2026) - breakdowns are covered, with parts, labour and call-outs included. Opt out and you're left with the basic 5-year product and installation warranty and pay for repairs outside it. Response times are typically 24-72 hours for non-emergency calls; emergency response (no heating, mid-winter) is typically same-day or next-day. This is the strongest single argument for Aira's guarantee.
What if I want a different heat pump model than the standard offer?
Aira: not flexible - the Aira-branded heat pump is what you get. BOXT: more flexible - they'll quote Mitsubishi Ecodan or Daikin Altherma 3 alongside their standard Vaillant offering, typically with a £500-£2,000 price uplift depending on model. If you specifically want a particular premium brand, BOXT is the easier route to that outcome.
Does the 0% VAT on heat pump installs apply to both?
Yes - HMRC's 0% VAT applies to MCS-certified heat pump installs through to March 2027 regardless of financing structure. Both Aira and BOXT installs qualify. For BOXT, you see the VAT relief on the install quote. For Aira, the relief is reflected in your quote.

Want to see installer-level comparisons?

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